Air New Zealand Limited is the flag carrier of New Zealand. Based in Auckland, the airline operates scheduled passenger flights to 20 domestic and 30 international destinations in 18 countries, primarily within the Pacific Rim. The airline has been a member of the Star Alliance since 1999. Traveling with them and for some reason have to cancel your flight and wish to know about its Cancellation policy just call in their customer service agents who are at your disposal 24*7.