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Why I could move away from GoDaddy.com as a 5+ year client

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ruicruz 
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Vejam o que postei no webhostingtalk.com mesmo agora...

http://www.webhostingtalk.com/showthread.php?p=7289203

Cito aqui a mensagem


Rui

- - -

Citação de: SlAiD;7289203
Hello folks.

First let me start to get your attention: I don't like company's that do things behind client's information or that omit information. This is what did happen with GoDaddy.com.
ATM I've almost 50 domains (excluding the privacy whois) hosted with GoDaddy.com.

In December I updated my Street Address on all my domains. Some weeks later I got into whois.sc to see how many domain names I own (exept the privacy ones). Then I realize that my whois information was incorrect: I got the old street address.

I digg it out and find that on all registers outside who.godaddy.com the information was not showing properly.

I call them and the first half hour on the phone was talking with someone that didn't get that the information OUTSIDE GoDaddy services. Finally I got it sorted out and they ask for 72 hours to get this resolved.
This past Sunday, 72 hours later, I call them and told them that my info was still not updated. The response? More 24 hours. One day later: more 24 hours.
Then I talk with them over Twitter and found they send my ticket to a senior manager. This has passed for two more days, so if my info is correct it will be... today.

Today I revive an e-mail from them, and this is a quote of a relevant portion of the text:


Since I was tired of getting e-mails from them and to reply to get myself with a response only 24 hours later, I call them for the third time. The guy that got my call did by mistake (because he didn't realize the situation) that my domains where uall updated in 16th, yesterday.

I didn't update the domains. Also I was NOT informed about any update to solve my situation. What I was informed about was that they didn't care, they didn't care to inform me of what they did.
This might sound stupid or something, but I as a 5+ year client would expect more respect and to get more informed about this. In a way, they did update all my domains without my authorization or my intervention.


However, the situation is resolved.

I did reply to them the fowling:



Stop and think if this is something you would like to get as a proud client (till just a few minutes ago).


Good day,
Rui

PS: sorry for the poor English, I didn't get this spell checked out.

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asturmas 
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É pena os bigs fazerem sempre o q querem...
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Cacofb 
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Rui esse inglês tá um bocado macarrónico, nem quero imaginar as chamadas!
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ruicruz 
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Tava furioso man.
Escrevi como me saia e nem passei corrector - nem quis.

Em chamadas safo-me melhor, LOL.
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HawK 
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Eu por acaso confio bastante na Name.com e uso-a já há bastante tempo !
Godaddy nunca usei.
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ruicruz 
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Agora fizeram-me outra...

Tava a por privacy e ao fones com eles porque tava a dar-me erro 500 no site deles, a gaja disse se queria privacy podia por plo fone que tinha desconto.
Dei o meu numero do domainsbyproxy.com e disse que queria associado a uma conta que ja tinha... resultado, cria-me uma conta nova. Granda cabra.

Liguei outra vez pra resolver, disseram-me que demorava uma hora. Agora tou a ligar pra resolver o que supostamente tava resolvido ha 7 horas...


Tou indeciso entre name e namecheap...


Rui
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Diogo Pinto 
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Ou seja, depois disto tudo, quiseste na mesma apostar na godaddy. E voltaste a cair na esparrela. É isso? :P
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ruicruz 
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Ou seja, depois disto tudo, quiseste na mesma apostar na godaddy. E voltaste a cair na esparrela. É isso? :P

Não é *bem* isso.

Transferir para a 1and1 que tem privacy de graça demorava uma semana. Preferi pagar 6$ e ter privacy "agora", porque quero lançar um daqueles sites duvidosos.

Conclusão, liguei pra la, falei com um manager, fez-me um refund, e já iniciei transferência.

Tenho lá 43 domínios mais 2 com privacy whois. Vou-me ver livre da maior parte dos domínios alojados lá em poucos meses, ai vou vou.


Fuck them!


Rui
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Thomato 
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A Name tem privacy grátis. Tens é de usar o código FREEWHOIS.