Não quis continuar com o offtopic
neste topicoA história é que a minha conta com cerca de 12-15 dominios preciosos para mim foi banida...
Ando há dois dias a contactar o suporte deles e entre respostas pre feitas a respostas automaticas ja recebi de tudo...
Chegou a um nivel de incompetência hoje que nunca me passou pela cabeça...
Nas ultimas 4 horas recebi 3 respostas completamente diferentes do suporte deles...
A questão é que aparentemente eu tenho que pagar 10$ de Administrative Fees para ter a minha conta desbloqueada e não consigo sequer processar o pagamento...
Resposta 1:
Thank you for being our valued customer. For your protection, as part of an ongoing effort to prevent the unauthorized usage of your payment method(s), your recent purchase activity has been reviewed by our verification office. As a result of this review, the referenced customer account has been locked and the payment method has been suspended from further use in our system. The charges made to this payment method have been refunded and the related products have been cancelled. Please allow five to ten business days for your financial institution to fully process the reimbursement.
These actions were taken as a precautionary measure to preserve the integrity of your payment method(s). The processes implemented are not intended as an accusation or derogatory claim. To request reinstatement, please log into your account with us today. During the login process, to verify the payment method’s account holder has authorized usage of this payment method, our secure site will prompt you to upload a viewable, scanned copy of the payment method account holder’s government-issued photo identification, such as a driver’s license or passport.
Upon receipt of the requested documentation, we will re-evaluate the status of your account.
We apologize for any inconvenience caused by these actions and thank you in advance for your cooperation.
Sincerely,
Fraud Department
Resposta 2
Sir or Madam,
Thank you for your reply, We accept virtual credit cards from any of our providers listed at checkout. If you have any further questions please contact our 24/7 support staff at 480 505-8877 or respond to this email.
Kind Regards,
Resposta 3 e ultima
The referenced shopper account has been permanently locked and will never be eligible for reinstatement. This communication is solely aimed to impart our decision and is not intended as an accusation or derogatory claim. We wish you the absolute best in all your future endeavors.
Respectfully,
Fraud Department
Serve tambem para vos mostrar que companhias destas desprezam os clientes e quando menos se espera se perde tudo...
Por acaso acho que nao tinha gasto mais de 20-25€ na conta foi mais na febre dos descontos e cupoezinhos da treta que comecei a comprar dominios lá, mas ainda assim ja tinha uns 12-15 dominios lá e desses uns 3 ou 4 já tinham sites feitos ou estavam a ser utilizados para projectos meus..
Eu já sabia que isto podia acontecer a qualquer momento depois de tanta quixa nos foruns internacionais por onde ando nunca pensei é que me acontecesse a mim tão cedo
Enfim, empresas destas nao fazem falta nenhuma
Mal por mal agora começo a registar na namecheap